What Information We Collect:
We may collect Personal Information and Traffic Data when:
- you make purchases of products or services;
- you request support for the products or services;
- you register for exclusive content;
- you request information or materials (e.g. newsletters);
- you participate in surveys and evaluations;
- you participate in promotions, contests or giveaways, which we may offer from time to time; or
- you submit questions or comments to us.
The types of Personal Information and Traffic Data collected may include (but are not limited to), as applicable:
- your first and last name;
- your home, billing, or other physical address (including street name, name of a city or town, state/province, postal code);
- your e-mail address;
- your telephone number;
- any other identifier that permits us to make physical or online contact with you.
Use of Your Information:
We collect and use your Personal Information and Traffic Data to operate and improve the Site and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the Site easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your Personal Information and Traffic Data to communicate with you. We may send certain mandatory service communications such as welcome letters, newsletters, information on technical service issues, and security announcements. We may also contact you to inform you of other products available from us.
Sale or Acquisition of Assets
Use by Third Parties
From time to time, we may use your Personal Information and Traffic Data: (a) if we need to respond to valid legal process, including, but not limited to, a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law; or (b) if we deem it necessary to disclose Personal Information or Traffic Data, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, or to protect our rights or interests. We may also exchange Personal Information with other companies and organizations for credit fraud protection and risk reduction.
We may share Personal Information and Traffic Data with companies working on our behalf and to our affiliated companies. In addition, some our services may be co-branded or offered in conjunction with another company. If you register for or use such services, both us and the other company may receive information collected as part of the co-branded services.
In some cases we use contractors to collect, use, analyze and otherwise process information on its behalf. We may also allow carefully selected partners to participate in limited marketing campaigns solely to promote our products and services to you.
If you request something from the Site (for example, a product or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as our business partners, financial institutions, shipping companies, and postal or government authorities (e.g., Customs authorities) involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes, which may require us to engage third-party service providers.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the Personal Information they need to deliver the service. They are required to maintain the confidentiality of the Personal Information and are prohibited from using it for any other purpose.
Except as set forth herein, unless you have provided consent, we will not (a) sell, rent or lease your Personal Information to third parties, and (b) disclose your Personal Information to third parties for their own marketing purposes.
We provide a number of ways for you to ‘opt-out’ of receiving additional information from us or having us provide your Personal Information to our partners. We may offer you these choices at the time you give us your information.
If you do not wish to continue receiving certain marketing materials (e.g., email messages), you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials. This option does not apply to communications primarily for the purpose of administering orders, contracts, support, product safety warnings, software updates, or other administrative and transactional notices.
When you exercise choice through these tools, you will still receive advertising but that advertising may be less relevant to you. After you make your choices, data will no longer be collected from your browser or device for interest-based advertising on that browser or device, or associated browsers or devices. Additionally, data from those associated browsers and devices will not be used for interest-based advertising on the browser or device for which you made your choices. Data may still be collected for other purposes, such as analytics, reporting, and research. If you delete your cookies, reset your mobile identifier, or use multiple browsers or devices, you will need to register your opt-out choices again.
How to Update Your Information:
Here are some ways you can modify the contact information that you have provided to us:
- Email Newsletters: Should your email address change, you may manage your subscription by unsubscribing to our newsletter and re-subscribing with your new email address.
- Generally: At any time, you may update your information by e-mailing us at email@example.com.
Please note that we reserve the right to remove a user from our mailing list at any time, in our sole discretion.
Safeguarding Your Personal Information:
We recognize industry standards and employ security safeguards to protect your Personal Information from unauthorized access and misuse. We use the most accurate and current information you provide in order to process your request. We store your Personal Information in secured third-party databases, such as those owned and operated by MailChimp. Browsers offer varying degrees of security, particularly in regard to encryption. Even the same version of a browser can come with different levels of encryption. For your protection, make sure your browser is set and configured to support Secure Socket Layer (“SSL”) 2.0/3.0 and employs 128-bit encryption. All acceptable browsers do provide detailed information on security levels in “Properties” or “Document Information” from the browser’s menu bar. See your browser’s “Help” tab or documentation for more information.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to the Site. Any transmission of information, including Personal Information, is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this Site.
Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes and for improving your experience on this Site. When you visit our Site, we may automatically track and collect the following categories of information: (1) web beacons; (2) IP addresses; (3) log files; (4) domain servers; (5) types of computers accessing this Site; and (6) types of web browsers used to access this Site (collectively “Traffic Data”). We also use “cookies” to collect Traffic Data in order to customize content specific to your interests and make your navigation of our Site easier during subsequent visits.
- Cookies and Browser Information:
- Web Beacons:
Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an e-mail message for the purpose of transferring data. We may use web beacons (or clear GIFs) on our Site or include them in the e-mail messages we send you for many purposes, including site traffic reporting, unique visitor counts, advertising e-mail auditing and reporting, and personalization. Information gathered through web beacons may be linked to your Personal Information.
- IP Addresses and Log Files:
An Internet Protocol (“IP”) address is a number assigned to each computer on a network to identify your computer every time you log on to the Internet. We may keep track of IP addresses to troubleshoot technical concerns and to maintain the safety and security of our Site. In addition, we may use IP addresses to analyze trends, administer this Site, track traffic patterns, and gather demographic information for aggregate use.
Please be aware that, with or without cookies, our Site keeps track of usage data, such as the source address from which a page request originates (i.e., your IP address, domain name), date and time of the page request, the referring web site (if any), and other parameters in the URL (e.g., search criteria). We may use this data to better understand our Site usage in the aggregate so that we know what areas of our Site users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and may be used for aggregated and statistical reporting. It is not attributed to you as an individual (i.e., log files are not associated with any particular user, computer, or browser).
- Google Analytics:
We may use Google Analytics to provide analytics services as described above. To learn more about how Google Analytics collects and processes data and the choices Google may offer to control these activities, you may visit https://support.google.com/analytics/answer/6004245. To opt out of Google Analytics you may visit https://tools.google.com/dlpage/gaoptout/.
- Online Marketing and Automation Platforms:
In addition to Google Analytics, we use the data collection and online marketing platform provided by the Tadpull Pond, which helps us make informed decisions about our Site’s layouts, content, offerings, and advertising. To learn more about how the Tadpull Pond collects and processes data, you may visit https://tadpull.com/customer-data-platform-online-marketing/.
Links to Other Sites:
For avoidance of doubt, if we provide links to social media platforms, such as Facebook or Twitter, and you choose to visit those websites through our links, please note that the information you post, transmit or otherwise make available on those websites may be viewed by the general public. We do not control user-posted content on social media homepages and are not responsible for any third-party use of your information that you have posted, transmitted or otherwise made available there.
Your California Privacy Rights:
California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org.
For Questions or Concerns:
NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS:
THE SITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION TO US. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THE INFORMATION. BY USING THIS SITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE.